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Core product is the standard software DOPE/Dialog, a process-driven correspondence system with rule-based text modules for the automatic and interactive generation of high personalised business documents (correspondence, policies, contracts, ...). Automatically and interactively generated, personalised correspondence plays an enormous role in an effective customer service strategy. DOPE/Dialog reduces the expenses of designing, programming, and mailing, shortens the time-to-market cycles, increases the correspondence quality and the efficiency of processing.

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